Ahmed Khan LIMITED
Company Registration Number: 16908879
Registered Address: 11 Whitney Drive, Stevenage, SG1 4BE
When the following words with capital letters are used in these Terms, this is what they will mean:
1.1 Booking: Your booking for a Mentoring Programme, Coaching Session, Course, or Seminar.
1.2 Consumer: An individual purchasing products or services from us wholly or mainly for personal use (not for business purposes).
1.3 Business Customer: Any person or entity purchasing products or services from us for business, trade, craft or professional purposes.
1.4 Deposit: The initial payment of £500 (or such other amount as we communicate to you at the time of booking) required to secure your Booking.
1.5 Digital Content: Our online courses, videos, guides, templates, recordings, social media content, YouTube videos, and other digital materials provided through our website, platforms, or any other medium.
1.6 Excluded Services: Any services, products, investments, or opportunities offered to you by third parties (including but not limited to builders, solicitors, mortgage brokers, accountants, surveyors, estate agents, property sourcers, financial advisors, insurance brokers, contractors, tradespeople, or any other service providers we may mention or recommend) which are NOT provided directly by us and do NOT form part of our contract with you.
1.7 Force Majeure Event: Any circumstance beyond our reasonable control including acts of God, pandemic, epidemic, fire, flood, earthquake, terrorist attack, war, civil unrest, strikes, industrial action, failure of utility services, government restrictions or lockdowns, or any other event beyond our reasonable control.
1.8 Intellectual Property Rights: All copyright, trademarks, design rights, database rights, confidential information, know-how and all other intellectual property rights (whether registered or unregistered) including all applications and rights to apply for registration.
1.9 Mentoring Programme/Coaching Session/Course/Seminar: Any one-to-one mentoring, one-to-one coaching, group coaching, course, seminar, workshop, training session, or other educational service we provide, whether delivered in person, online, via telephone, or in recorded format. Our Mentoring Programmes are offered as either a 6-month programme ("6-Month Programme") or a 12-month programme ("12-Month Programme").
1.10 Products: All goods, services, and Digital Content that we offer including coaching sessions, mentoring programmes, courses, memberships, templates, guides, and access to online platforms or communities.
1.11 Programme Term: The fixed duration of your Mentoring Programme — 6 months for the 6-Month Programme and 12 months for the 12-Month Programme — starting and ending as set out in clause 22.
1.12 Terms: These terms and conditions.
1.13 We/Us/Our: Ahmed Khan Limited (Company Number 16908879).
1.14 Website: www.ahmed-khan.com and any associated websites, social media channels, YouTube channels, or platforms operated by us.
1.15 You/Your: The person or entity placing a Booking or Order with us.
2.1 Who we are. We are Ahmed Khan Limited, a private limited company registered in England and Wales under company number 16908879. Our registered office is at 11 Whitney Drive, Stevenage, SG1 4BE.
2.2 We are NOT FCA regulated. We are not authorised or regulated by the Financial Conduct Authority (FCA) or any other financial regulatory body. We do NOT provide financial advice, investment advice, tax advice, legal advice or any other regulated professional services. All content, information, and opinions we provide are for general educational purposes only and represent our personal experiences and opinions based on our own property investing journey.
2.3 How to contact us. You can contact us by:
2.4 How we may contact you. If we need to contact you, we will do so by telephone or email using the contact details you provided when making your Booking or Order.
2.5 "Writing" includes emails. When we use "writing" or "written" in these Terms, this includes emails and other electronic communications.
3.1 What these Terms cover. These Terms govern the sale and delivery of all Products, Mentoring Programmes, Coaching Sessions, Courses and Seminars we provide to you. These Terms also apply to all content we provide through any medium including our website, social media channels (including but not limited to YouTube, Instagram, Facebook, Twitter, TikTok, LinkedIn), emails, newsletters, and any other communications.
3.2 Why you should read them. Please read these Terms carefully before placing an Order or Booking, or before engaging with our content. These Terms explain:
3.3 Consumer or Business Customer. You will have different rights depending on whether you are a Consumer or Business Customer (see definitions in clause 1.2 and 1.3). Provisions specific to Consumers are marked in bold, and those specific to Business Customers are marked in italics.
3.4 If you are a Business Customer this is our entire agreement. If you are a Business Customer, these Terms constitute the entire agreement between us. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made by us which is not set out in these Terms.
3.5 Agreement to these Terms. By placing an Order or Booking with us, consuming our content (including watching our videos, reading our social media posts, or accessing our website), or engaging with us in any way, you confirm that you accept these Terms and our Disclaimer and agree to comply with them.
4.1 How we will accept your Order or Booking. Our acceptance of your Order or Booking will take place when:
4.2 If we cannot accept your Order or Booking. If we cannot accept your Order or Booking, we will inform you in writing and will not charge you. This might be because:
4.3 Your Booking reference number. We will assign a booking reference number and notify you of this when we accept your Booking. Please quote this reference when contacting us.
4.4 We operate primarily in the UK. Our Website is for the promotion of our Products and services primarily in the UK, though we may accept customers from overseas.
5.1 NOT FINANCIAL OR PROFESSIONAL ADVICE.
THIS IS CRITICALLY IMPORTANT - PLEASE READ CAREFULLY:
5.1.1 We do NOT provide financial advice, investment advice, tax advice, legal advice, accounting advice, mortgage advice or any other form of regulated professional advice.
5.1.2 We are NOT qualified, authorised or regulated to provide such advice.
5.1.3 All information, content, opinions, strategies, techniques, and recommendations we provide (whether in Mentoring Programmes, Coaching Sessions, Courses, Seminars, Digital Content, social media posts, YouTube videos, website content, emails, or any other medium) represent ONLY our personal opinions, experiences, and views based on our own property investing journey.
5.1.4 Our content is for general educational and entertainment purposes only.
5.1.5 Nothing we say or provide constitutes a recommendation that you should make any particular investment, purchase any property, or take any specific action.
5.1.6 We do NOT guarantee or warrant any results, outcomes, profits, or success from following any information, strategies or techniques we discuss.
5.2 YOUR RESPONSIBILITY FOR YOUR OWN DECISIONS.
5.2.1 You are solely and exclusively responsible for your own investment decisions, property purchases, financial decisions, and business decisions.
5.2.2 You must conduct your own thorough due diligence before making any property investment or financial decision.
5.2.3 You must obtain independent professional advice from appropriately qualified and regulated advisors before making any investment decision, including but not limited to:
5.2.4 You must verify all information independently and must not rely solely on information we provide.
5.3 PROPERTY INVESTMENT RISKS.
5.3.1 Property investment carries significant financial risks. Property values can go down as well as up. You may lose money. You may lose your entire investment. You may lose more than your investment if you use borrowed money.
5.3.2 Past performance (whether ours or anyone else's) is not indicative of future results.
5.3.3 Any financial figures, results, case studies or examples we mention are illustrative only and should never be taken as typical, expected, or guaranteed outcomes.
5.3.4 Your results will depend entirely on your own circumstances, efforts, market conditions, timing, capital, skills, experience, risk tolerance, and numerous other factors beyond our control.
5.3.5 Property investment involves significant risks including but not limited to: market value fluctuations, interest rate changes, inability to find tenants or buyers, problem tenants, void periods, maintenance costs, unexpected repairs, legal compliance costs, changes in tax rules, changes in mortgage regulations, changes in planning regulations, changes in building regulations, economic recession, and total loss of investment.
5.4 CHANGES IN LAW AND REGULATIONS.
5.4.1 Property law, planning regulations, building regulations, tax rules, mortgage regulations, landlord licensing requirements, energy efficiency requirements (EPC), and all other relevant laws and regulations change frequently and without notice.
5.4.2 Information we provide may become outdated, inaccurate, incomplete, or superseded due to changes in law, regulations, market conditions, or other factors.
5.4.3 We do NOT guarantee that any information we provide is current, complete, or accurate at the time you receive it or at any future time.
5.4.4 It is YOUR responsibility to verify that all information remains current and to ensure you comply with all current laws and regulations.
5.4.5 We shall have NO liability whatsoever for any losses, damages, penalties, fines, or consequences you suffer as a result of:
5.5 NO WARRANTIES OR GUARANTEES.
5.5.1 We provide our Mentoring Programmes, Coaching Sessions, Products and all content on an "as is" basis. We do not offer any success guarantee, results guarantee, or similar promise of outcomes in connection with any of our Products or services.
5.5.2 We make NO warranties or guarantees of any kind (express or implied) regarding:
5.6 OPINIONS OF MENTORS AND CONSULTANTS.
5.6.1 Any opinions, views, strategies, or recommendations expressed by us, our mentors, consultants, guest speakers or any other individuals involved in delivering our services are entirely personal opinions.
5.6.2 Such opinions do not constitute advice.
5.6.3 We are not responsible for ensuring the accuracy or currency of any opinions, statements, or recommendations made.
6.1 Service Provider Recommendations.
6.1.1 From time to time, we may mention, refer to, recommend, or provide a list of third-party service providers such as:
6.1.2 Any such mentions or recommendations are provided as a courtesy only and for your convenience.
6.2 NO LIABILITY FOR THIRD-PARTY SERVICES.
6.2.1 We do NOT:
6.2.2 Any contract you enter into with a third-party service provider is entirely between you and that service provider - NOT between you and us.
6.2.3 We are NOT a party to any such contract and have NO obligations or liability under any such contract.
6.3 YOUR RESPONSIBILITY FOR DUE DILIGENCE.
6.3.1 You MUST conduct your own thorough due diligence on any third-party service provider before engaging them, including:
6.3.2 You engage any third-party service provider entirely at your own risk.
6.4 Commissions and Referral Fees.
6.4.1 We may receive commission, referral fees, or other financial benefits from some (but not all) third-party service providers we mention or recommend.
6.4.2 The existence of any such financial arrangement does not affect the independence of your decision-making and you should not interpret any mention as an endorsement or guarantee of quality, competence, or suitability.
6.4.3 You should always conduct your own due diligence regardless of whether we receive any financial benefit from a service provider.
6.5 Release and Waiver.
6.5.1 By placing a Booking or Order with us, or by engaging with our content in any way, you forever and irrevocably waive, release and discharge us (and our directors, officers, employees, agents, contractors, and affiliates) from any and all claims, demands, damages, losses, liabilities, costs, and expenses of any kind arising from or connected with:
7.1 Changes to Product Orders. Please contact us immediately if you need to change an Order. We will do our best to accommodate changes but this may not always be possible.
7.2 Rescheduling Coaching Sessions. You may reschedule any Coaching Session or Mentoring Programme session by giving us at least 24 hours' notice before the scheduled time. Rescheduled Mentoring Programme sessions remain subject to the scheduling rules and the Programme Term in clause 22 — rescheduling a session does not extend your Programme Term.
7.3 We will try to accommodate changes. We will do all that we reasonably can to accommodate any requested change, but this may not always be possible. For example:
7.4 No administration fee for rescheduling. We do not charge an administration fee for rescheduling, provided you give us at least 24 hours' notice.
7.5 Late cancellations or no-shows. If you:
Then that session will be deemed to have taken place and you will NOT be entitled to a rescheduled session or any refund. This is because we have reserved time specifically for you and have lost the opportunity to work with other clients during that time.
7.6 Time limit for using sessions. All Mentoring Programme sessions must be used within your Programme Term, as set out in clause 22. Sessions do not accrue or roll over, and any sessions unused when your Programme Term ends will expire without refund. For any other Coaching Sessions, Courses or Seminars, unless we agree otherwise in writing, sessions must be completed within 12 months of the booking date, after which any unused sessions will expire and you will NOT be entitled to any refund.
8.1 Minor changes. We may make changes to Products, Mentoring Programmes, Coaching Sessions, Courses or Seminars at any time:
We will give you notice of such changes as soon as reasonably practicable. If you are a Consumer, you may exercise your right to cancel pursuant to clause 10 if you are not satisfied with the changes.
8.2 Updates to Digital Content. We may update Digital Content from time to time, provided the Digital Content continues to match the general description provided before you purchased it.
8.3 Changes to these Terms. We may update these Terms from time to time. Any changes will apply to Bookings and Orders placed after the date of the change. We will notify you of significant changes by email or by posting a notice on our Website.
9.1 Delivery costs. There are no separate delivery costs for our Coaching Sessions or Mentoring Programmes. Any delivery costs for physical Products (if applicable) will be communicated to you before you complete your Order.
9.2 When we will provide Products and Mentoring Programmes:
9.2.1 Coaching Sessions and Mentoring Programmes. We will deliver these on the date(s) and time(s) specified in your Booking unless the date is changed in accordance with these Terms. Mentoring Programme sessions are booked and delivered in accordance with clause 22.
9.2.2 Digital Content. We will make Digital Content available for download or access as soon as practicable after accepting your Order, usually immediately or within 24 hours.
9.3 Delays outside our control. We will make every effort to deliver Products and Mentoring Programmes as scheduled. However, we will not be liable for any delays caused by Force Majeure Events (see definition in clause 1.7). If our delivery is delayed by a Force Majeure Event:
9.4 Recording of Sessions.
9.4.1 We record all Mentoring Programme and Coaching Sessions. Recordings are made so that you can watch your own sessions back for your own learning.
9.4.2 Recordings are stored securely and access to them is restricted. We do not make session recordings generally accessible to anyone.
9.4.3 You will be given access to the recordings of your own sessions only. You will never be given access to another client's session recordings, and no other client will ever be given access to yours.
9.4.4 We do NOT use your session recordings for marketing purposes. Any case study or marketing content involving you or your property project is dealt with separately under clause 23 and is created only by agreement with you (and, where clause 23 applies, filmed separately — it is not taken from your session recordings).
9.4.5 By booking a session, you consent to the recording of your sessions for the purposes described in this clause 9.4.
9.5 Your recording of sessions. You may record sessions for your own personal use only. You must NOT:
9.6 If you do not attend. If you fail to attend a scheduled session without giving us at least 24 hours' notice, clause 7.5 will apply and that session will be deemed to have taken place.
9.7 Information we need from you. We may need certain information from you to provide Products or Mentoring Programmes (for example, your property investment goals, current financial position, or access to online platforms). If you do not provide this information when requested:
9.8 Reasons we may suspend or cancel sessions. We may need to cancel or reschedule sessions:
9.9 Your rights if we cancel sessions.
9.10 Suspension for non-payment. If you do not pay when required and still do not pay within 7 days of us reminding you:
9.11 Our Intellectual Property Rights.
9.11.1 All Intellectual Property Rights in all materials we provide (including but not limited to coaching materials, handouts, slides, videos, recordings, templates, guides, social media content, YouTube videos, website content, and Digital Content) are owned by us or licensed to us.
9.11.2 You are NOT authorised to:
9.11.3 You are granted a personal, non-exclusive, non-transferable license to use materials solely for your own personal property investment education.
9.11.4 Any breach of this clause may result in immediate termination of your access, legal action, and a claim for damages.
10.1 When you can end the contract. Your rights depend on what you bought, whether there is anything wrong with it, and when you decide to end the contract:
10.1.1 If Products or Mentoring Programmes are faulty or not provided with reasonable care and skill: Consumers - see clause 15. Business Customers - see clause 16.
10.1.2 If you want to end because of something we've done: See clause 10.2.
10.1.3 If you're a Consumer who has changed your mind: See clause 10.3. You may get a refund if within the 14-day cooling-off period, subject to deductions.
10.1.4 In all other cases: See clause 10.7.
10.2 Ending because of something we've done. If you are ending the contract for one of the following reasons, the contract will end immediately and if you are a Consumer you will be entitled to a refund for any sessions not yet provided:
If you are a Business Customer, you will only be entitled to a refund where we are in material breach of contract.
10.3 Consumer Right to Change Your Mind (14-Day Cooling-Off Period).
IF YOU ARE A CONSUMER, you have a legal right under the Consumer Contracts Regulations 2013 to change your mind within 14 days for most purchases made online or by telephone. For our Mentoring Programmes, the 14-day period runs from the date of your first payment to us (usually your Deposit).
10.4 When Consumers do NOT have the right to change their mind:
10.4.1 Digital Content - after you have started to download, stream or access it (unless we did not provide it immediately and you have not yet accessed it)
10.4.2 Mentoring Programmes, Coaching Sessions, Courses or Seminars - once the first session has commenced, even if the 14-day period is still running
10.4.3 Sealed audio/video recordings or sealed software - once unsealed
10.5 How long do Consumers have to change their mind?
10.5.1 Mentoring Programmes, Coaching Sessions, Courses, Seminars: You have 14 days from the date of your first payment to us (usually your Deposit). However, once the first session has commenced, you cannot change your mind even if within 14 days. If you cancel after the first session has commenced, you must pay us for sessions provided up until the time you tell us you have changed your mind.
10.5.2 Digital Content: You have 14 days after we email confirmation, OR until you start downloading/accessing, whichever is earlier. If we provided immediate access and you agreed to this, you have no right to change your mind.
10.6 How to exercise your Consumer right to change your mind: Follow the cancellation procedure in clause 11.
10.7 Cancelling where we are not at fault and you are not a Consumer with cooling-off rights.
10.7.1 If we are not at fault and:
THEN you will NOT be entitled to any refund of your Deposit or any other amounts paid.
10.8 NO REFUNDS AFTER 14 DAYS.
10.8.1 Subject to your legal rights as a Consumer under clauses 10.3-10.6, and subject to clauses 15 and 16 regarding faulty services:
THERE ARE NO REFUNDS AFTER 14 DAYS FROM THE DATE OF YOUR FIRST PAYMENT FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:
11.1 Tell us you want to end the contract. To end the contract:
11.1.1 Phone: 01438 900025
11.1.2 Email: [email protected]
11.1.3 Post: Complete the cancellation form below and send to: Ahmed Khan Limited, 11 Whitney Drive, Stevenage, SG1 4BE
Please provide: your name, address, Order/Booking details, phone number and email address.
CANCELLATION FORM
To: Ahmed Khan Limited, 11 Whitney Drive, Stevenage, SG1 4BE
I/We hereby give notice that I/We cancel my/our* contract for:
[Description of Product/Service]:
Ordered on / received on*:
Name:
Address:
Postcode:
Email:
Phone:
Signature (if sent on paper):
Date:
*Delete as appropriate
11.2 How we refund you. Where you are entitled to a refund under these Terms, we will refund by the same payment method you used, subject to deductions described below.
11.3 Deductions from refunds for Consumers exercising cooling-off rights:
11.3.1 For Mentoring Programmes or Coaching Sessions that have partially commenced, we may deduct a proportionate amount for sessions already provided. The deduction will be calculated as: (Number of sessions provided ÷ Total number of sessions purchased) × Total price paid.
11.3.2 For Digital Content that you have accessed, we may reduce your refund to reflect the value you have received.
11.4 When refunds will be made:
11.4.1 Within 14 days of you telling us you're cancelling or us confirming you're entitled to a refund, whichever is later.
11.4.2 We will process the refund to the original payment method used.
12.1 We may end the contract if you break it. We may end the contract immediately by writing to you if:
12.1.1 You do not pay when due and still do not pay within 7 days of us reminding you;
12.1.2 You do not provide information we need within a reasonable time;
12.1.3 You breach any material term of these Terms;
12.1.4 You engage in abusive, threatening, harassing, or inappropriate behavior toward us or our staff;
12.1.5 You share, distribute, or commercially exploit our proprietary materials in breach of clause 9.11;
12.1.6 You make false or fraudulent representations about your circumstances, financial position, or intentions.
12.2 Compensation if you break the contract. If we end the contract under clause 12.1:
12.3 We may withdraw Products or services. We may stop providing certain Products or Mentoring Programmes permanently. We will give you at least 14 days' notice and will refund any advance payments for services not yet provided.
13.1 No refund for non-attendance. If you fail to attend all or part of any Mentoring Programme, Coaching Session, Course or Seminar for ANY reason (including but not limited to illness, transport problems, personal emergencies, change of mind, work commitments, or any other reason), and you have not given us at least 24 hours' notice to reschedule, we will NOT provide any refund of your Deposit or any other amounts paid.
13.2 Reasons for no refund. This is because:
13.3 Sessions count as used. If you fail to attend without giving 24 hours' notice, that session will count as one of your purchased sessions and will be deemed to have taken place.
13.4 No reduction for partial attendance. If you book a multi-session programme and fail to attend some sessions (without giving 24 hours' notice), the price will NOT be reduced and NO refund will be provided for missed sessions.
13.5 Fair and reasonable. You acknowledge that this clause is fair and reasonable and does not work harshly on you, particularly given that you can reschedule with 24 hours' notice without any fee.
14.1 How to tell us. If you have questions or complaints, contact us:
14.2 We will try to resolve complaints. We will acknowledge your complaint within 2 working days and will do our best to resolve it as quickly as possible.
14.3 Summary of Consumer legal rights. If you are a Consumer, we are under a legal duty to supply services that conform with this contract. See the box below for a summary of your key legal rights under the Consumer Rights Act 2015. Nothing in these Terms affects your legal rights.
SUMMARY OF CONSUMER LEGAL RIGHTS
Services (e.g. Mentoring Programmes and Coaching Sessions):
Digital Content:
For detailed information: www.citizensadvice.org.uk or call 0345 404 0506
15.1 Our duty to provide services with reasonable care and skill. If you are a Consumer, we are required by law to provide our Mentoring Programmes and Coaching Sessions with reasonable care and skill.
15.2 What "reasonable care and skill" means. This means we will:
15.3 What "reasonable care and skill" does NOT mean. It does NOT mean that:
15.4 Your remedy if services are defective. If you believe we have not provided services with reasonable care and skill:
15.5 Your Consumer Rights Act 2015 rights. Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms. For more information, see clause 14.3.
16.1 Standard of services for Business Customers. If you are a Business Customer, we will provide services with reasonable care and skill, subject to the same limitations and disclaimers set out in clause 5.
16.2 Your remedy. If services are not provided with reasonable care and skill, and you notify us in writing within 14 days, we will (at our option) either re-provide the relevant session(s) or provide a proportionate refund.
16.3 Exclusion of other warranties. Except as provided in this clause 16, all warranties, conditions and terms (whether express or implied by statute, common law or otherwise) are excluded to the fullest extent permitted by law.
16.4 No liability for outcomes. We have no liability whatsoever for your investment outcomes, results, or any losses you suffer from your property investments.
17.1 Where to find prices. Contact us or check our Website for current prices. Prices may change at any time but will not affect confirmed Orders or Bookings. VAT will be added where applicable if the company at that time is VAT registered.
17.2 VAT changes. If the VAT rate changes between your Order date and delivery/performance date, we will adjust the VAT you pay (unless you've already paid in full before the VAT change).
17.3 Deposit. Before confirming your Booking, you must pay the Deposit of £500 (or such other amount as communicated to you). We cannot accept a Booking without receiving the Deposit. The Deposit is non-refundable except as provided in these Terms and covers our administration costs and the opportunity cost of reserving your place.
17.4 When balance is due. The full balance must be paid:
17.5 Price errors. Despite our best efforts, prices may occasionally be incorrect. We will normally check before accepting your Order. If the correct price is:
If we accept an Order where a pricing error is obvious and unmistakeable and you could reasonably have recognised it as an error, we may end the contract, refund all payments, and require return of any Products.
17.6 Payment methods. We accept payment by all major debit and credit cards including Visa, Mastercard, and American Express.
17.7 Set-off (Business Customers only). If you are a Business Customer, you must pay all amounts due in full without any set-off, counterclaim, deduction or withholding (except tax deductions required by law).
17.8 Successful payment required. Your Booking is not confirmed until payment has been successfully processed. We are not responsible for any delays caused by payment processing failures or declined cards.
17.9 Interest on late payment. If you do not pay when due, we may charge interest at 4% per year above Barclays Bank PLC base lending rate from time to time. Interest accrues daily from the due date until actual payment (before or after judgment). You must pay interest together with the overdue amount.
17.10 Disputed invoices. If you think an invoice is wrong, contact us promptly. We will not charge interest while the dispute is genuinely being investigated and resolved in good faith. Once resolved, we will charge interest on correctly invoiced sums from the original due date.
17.11 Discount codes. Any discount code we offer is subject to the conditions attached to it. In particular, the YOUTUBE discount code is subject to the case study conditions in clause 23.
18.1 We are responsible for foreseeable loss and damage. If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. Loss is foreseeable if it was obvious it would happen or if we both knew it might happen at the time of contract.
18.2 We do not exclude or limit liability where unlawful. We do not exclude or limit liability for:
18.3 We are not liable for business losses. We supply Mentoring Programmes and Coaching Sessions for your personal property investment education only. If you use them for commercial, business or resale purposes, we have NO liability for loss of profit, loss of business, business interruption, or loss of business opportunity.
18.4 Liability cap. Subject to clauses 18.2 and 5 (Important Disclaimers), our total liability to you under these Terms shall not exceed the amount you paid for the relevant Mentoring Programme, Coaching Session, Course or Seminar that gave rise to the claim.
18.5 We are not liable for:
19.1 Liability we cannot exclude. Nothing in these Terms excludes or limits our liability for:
19.1.1 Death or personal injury caused by our negligence;
19.1.2 Fraud or fraudulent misrepresentation;
19.1.3 Any other liability that cannot be excluded or limited by law.
19.2 Exclusion of implied terms. Except as expressly stated in clause 16.1, all terms implied by statute or common law are excluded to the fullest extent permitted by law.
19.3 Limitation of liability. Subject to clause 19.1 and clause 5 (Important Disclaimers):
19.3.1 We shall NOT be liable (whether in contract, tort including negligence, breach of statutory duty or otherwise) for any loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of opportunity, loss arising from failed property deals, inability to secure finance, property market changes, or any indirect or consequential loss;
19.3.2 Our total liability for all other losses shall be limited to the total amount paid by you for the relevant Mentoring Programme, Coaching Session, Course or Seminar that gave rise to the claim.
19.4 We are not liable for: All matters listed in clause 18.5 apply equally to Business Customers.
20.1 No liability for Force Majeure. We will not be liable for any failure to perform or delay in performing our obligations if caused by a Force Majeure Event (see definition in clause 1.7).
20.2 Effect of Force Majeure. If a Force Majeure Event affects our obligations:
20.3 Your right to cancel. If you are a Consumer, you may cancel if a Force Majeure Event continues for longer than 30 days and you no longer wish to proceed. See clause 10 for your cancellation rights.
20.4 Recent Force Majeure Events. For clarity, events such as the COVID-19 pandemic, government-imposed lockdowns, and restrictions on in-person meetings constitute Force Majeure Events. During such events, we may need to convert in-person sessions to online sessions, and you agree to accept online delivery as a reasonable alternative.
21.1 How we use your information. We will use your personal information to:
21.2 Data protection. We process personal data in accordance with our Privacy Policy available at https://www.ahmed-khan.com/privacy. Please read our Privacy Policy for full details of how we collect, use, store and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.
21.3 Recording of sessions. As stated in clause 9.4, sessions are recorded so that you can watch your own sessions back. Recordings are stored securely, access to them is restricted, and they are used only in accordance with clause 9.4 and our Privacy Policy.
21.4 Legal requirements. We will only share your personal information with third parties where required or permitted by law.
22.1 Application. This clause 22 applies to the 6-Month Programme and the 12-Month Programme.
22.2 When your Programme Term starts.
22.2.1 Your Programme Term starts on the date you book your first mentoring session with us.
22.2.2 If you have not booked your first mentoring session within 30 days of the date of your first payment, your Programme Term will start automatically on the 30th day after your first payment. This is to ensure your Programme has a defined start and end.
22.2.3 Your Programme Term ends 6 months (6-Month Programme) or 12 months (12-Month Programme) after it starts, subject only to any extension under clauses 9.9, 20.2 or 22.6.
22.3 Session frequency — one session every two weeks.
22.3.1 During your Programme Term, you are entitled to book one mentoring session in each two-week period.
22.3.2 It is your responsibility to book your sessions throughout your Programme Term. We recommend booking your next session at the end of each session.
22.4 Sessions do not accrue or roll over.
22.4.1 If you do not book or use a session in any two-week period, that session is lost. It does NOT carry over, accrue, or add to your entitlement in any later period.
22.4.2 You cannot "bank" or stack sessions. For example, if you do not book a session for two weeks, you cannot then book two sessions in the following two weeks (or one session per week) to catch up. The maximum frequency at all times is one session in any two-week period.
22.5 Expiry at the end of the Programme Term.
22.5.1 When your Programme Term ends, your Mentoring Programme ends. Any unused sessions expire on that date and you will NOT be entitled to any refund, credit, or replacement sessions in respect of them.
22.5.2 Sessions cannot continue beyond the end of your Programme Term. You cannot pause your Programme by simply not booking sessions, and you cannot disappear for a period of time and then resume your sessions later — any period in which you do not book sessions still counts towards your Programme Term.
22.6 Pauses must be agreed in writing.
22.6.1 If you wish to pause your Programme (for example, due to significant personal circumstances), you must request this in writing and we must agree to it in writing before the pause takes effect.
22.6.2 Where we agree a pause in writing, your Programme Term will be extended by the length of the agreed pause, and the session frequency rules in this clause 22 will resume when the pause ends.
22.6.3 Not booking sessions, not responding to communications, or being unavailable does NOT constitute a pause and does NOT stop your Programme Term from running.
22.7 Rescheduling. Individual sessions may be rescheduled with at least 24 hours' notice in accordance with clause 7.2. Rescheduling does not extend your Programme Term or change your session entitlement.
22.8 Fair and reasonable. You acknowledge that this clause is fair and reasonable. Your Programme price reflects a defined period of access to our time at a regular cadence. The fortnightly rhythm exists because consistent momentum is essential to getting value from mentoring, and because we reserve ongoing capacity for you throughout your Programme Term whether or not you use it. You can protect your sessions at any time by booking regularly and by requesting an agreed pause in writing where genuinely needed.
23.1 The YOUTUBE discount. We may offer a discount code "YOUTUBE" giving a 25% discount off the price of a Mentoring Programme. Use of this code is subject to this clause 23, and by using the code you agree to these conditions.
23.2 The case study condition. If you purchase a Mentoring Programme using the YOUTUBE discount code, AND you subsequently complete a property project (meaning you purchase a property and carry out a property project in relation to it — for example a refurbishment, refinance, flip, or letting), THEN you agree to allow us to film and publish one case study video about that project for our YouTube channel and marketing channels. This applies to the first property project you complete after purchasing your Programme.
23.3 Your protections. In relation to any case study video under this clause:
23.3.1 You do NOT have to appear in the video if you do not want to.
23.3.2 We will remove or withhold all of your personal details, the address of the property, and any sensitive details.
23.3.3 The video will be presented as a project completed by one of our students, without identifying you unless you choose to be identified.
23.3.4 Filming will be arranged at a mutually convenient time. The case study is filmed separately — it is not created from your mentoring session recordings (see clause 9.4).
23.4 If you refuse. If you claim the YOUTUBE discount, complete a property project, and then refuse to allow us to create a case study video in accordance with this clause (including the protections in clause 23.3), you agree to repay the discount you received — that is, the difference between the full Programme price at the time of your purchase and the discounted price you paid. This amount becomes payable within 30 days of our written request.
23.5 No obligation to buy property. Nothing in this clause obliges you to purchase a property or complete a property project. The case study condition only applies IF you complete a property project. If you never complete one, no case study is required and no repayment arises.
23.6 Data protection. Any case study video will be created and published in accordance with our Privacy Policy and applicable data protection law, and clause 23.3 applies in all cases.
24.1 Transfer of our rights. We may transfer our rights and obligations under these Terms to another organization. We will notify you in writing if this happens. Your rights under these Terms will not be affected.
24.2 Transfer of your rights. You may only transfer your rights or obligations under these Terms to another person if we agree in writing. Coaching and mentoring is personal to you and cannot be transferred to someone else.
24.3 No third-party rights. This contract is between you and us. No other person has any right to enforce any term of this contract under the Contracts (Rights of Third Parties) Act 1999.
24.4 Severability. Each paragraph of these Terms operates separately. If any court or authority decides that any paragraph is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
24.5 Waiver. If we fail to insist that you perform any obligation, or if we delay enforcing our rights, this does not mean we have waived our rights. We can still require performance and enforce our rights later. Any waiver must be in writing and signed by us.
24.6 Entire agreement (Business Customers). If you are a Business Customer, these Terms (together with our Disclaimer) constitute the entire agreement and supersede all previous agreements, representations, and understandings between us.
24.7 Complaints and Alternative Dispute Resolution. We are committed to resolving complaints fairly and quickly. If you have a complaint:
24.8 Governing law and jurisdiction (Consumers). If you are a Consumer:
These Terms are governed by English law. You can bring legal proceedings in the English courts. If you live in Scotland, you can bring proceedings in either Scottish or English courts. If you live in Northern Ireland, you can bring proceedings in either Northern Irish or English courts.
24.9 Governing law and jurisdiction (Business Customers). If you are a Business Customer:
These Terms and any disputes arising from them (including non-contractual disputes) are governed by English law. The English courts have exclusive jurisdiction.
READ THIS CAREFULLY - THIS DISCLAIMER IS LEGALLY BINDING AND APPLIES TO ALL CONTENT WE PROVIDE IN ANY FORMAT
By using our website, social media channels, watching our videos, reading our posts, purchasing our products or services, or engaging with us in any way, you agree to this Disclaimer.
1.1 The information provided throughout our website (www.ahmed-khan.com), social media channels (including YouTube, Instagram, Facebook, Twitter, TikTok, LinkedIn, and any other platforms), services, products, mentoring programmes, coaching sessions, courses, seminars, emails, newsletters, and any other content or communications (collectively "Our Content") is NOT and can NEVER be intended as:
1.2 We are NOT qualified, authorised, licensed or regulated to provide any such professional advice.
1.3 We are NOT authorised or regulated by the Financial Conduct Authority (FCA), the Solicitors Regulation Authority (SRA), the Royal Institution of Chartered Surveyors (RICS), or any other financial, legal, or professional regulatory body.
1.4 We do NOT hold ourselves out as having any professional qualifications in finance, law, accounting, tax, surveying, architecture, planning, or any related field.
2.1 All information provided is:
2.2 All comments, opinions, strategies, techniques, recommendations, tips, guidance, and suggestions are of a general nature only and represent our personal views.
2.3 Any information provided does NOT and cannot take into account:
2.4 We have NO knowledge of your personal circumstances, financial situation, or suitability for property investment, and therefore CANNOT and DO NOT provide advice specific to you.
3.1 PROPERTY INVESTMENT IS HIGH RISK. Property investments and property prices can and do go down as well as up. Property is a risky method of investment that is not suitable for everyone.
3.2 YOU MAY LOSE MONEY. You may lose money. You may lose your entire investment. You may lose more than your initial investment if you borrow money to invest (e.g., through mortgages or bridging loans).
3.3 NO GUARANTEES. There are absolutely no guarantees in property investment. Past performance (ours or anyone else's) is NOT indicative of future results. What worked for us or others in the past may not work for you now or in the future.
3.4 Property investment involves significant risks including but not limited to:
3.5 This is not an exhaustive list. Many other risks exist.
4.1 ABSOLUTELY NO GUARANTEES. We make absolutely NO guarantees, warranties or promises (express or implied) about ANYTHING, including but not limited to:
4.2 NO TYPICAL RESULTS. Any financial figures, results, case studies, testimonials, or examples we mention (including our own results or the results of people we have coached) are:
4.3 MOST PEOPLE GET NO RESULTS. The reality is that most people who consume property investment education content do not take action and implement that education, do not purchase properties, and do not achieve any results.
4.4 YOUR RESULTS DEPEND ON YOU. Your results (if any) will depend entirely on numerous factors including but not limited to:
4.5 WE CANNOT PREDICT YOUR RESULTS. We have no way of knowing whether you will achieve any results, positive or negative. Your outcome is entirely up to you and depends on factors we cannot control or predict.
5.1 YOU ARE SOLELY RESPONSIBLE. You alone are solely, completely, and exclusively responsible for:
5.2 YOU MUST GET PROFESSIONAL ADVICE. You MUST obtain independent specialist advice before making ANY property investment decision from appropriately qualified and regulated advisors including:
5.3 VERIFY PROFESSIONAL CREDENTIALS. You MUST make your own enquiries into:
5.4 VERIFY ALL INFORMATION INDEPENDENTLY. You MUST verify all information independently and must NOT rely solely on Our Content. This includes but is not limited to:
5.5 DO YOUR OWN DUE DILIGENCE. You must conduct thorough due diligence on:
6.1 LAWS CHANGE FREQUENTLY. Property law, planning regulations, building regulations, tax law, mortgage regulations, landlord licensing, energy efficiency requirements, fire safety regulations, and all other relevant laws and regulations change FREQUENTLY and WITHOUT NOTICE.
6.2 INFORMATION MAY BE OUTDATED. Information we provide may be or become:
6.3 EXAMPLES OF RECENT CHANGES (non-exhaustive):
6.4 YOU MUST VERIFY CURRENT REQUIREMENTS. It is YOUR responsibility to:
6.5 WE CANNOT KEEP UP WITH ALL CHANGES. We cannot possibly be aware of all changes in laws, regulations, and requirements at all times. Even if information was accurate when we provided it, it may have changed by the time you receive it or act on it.
6.6 ZERO LIABILITY FOR LEGAL/REGULATORY CHANGES. We shall have ABSOLUTELY NO liability whatsoever for any losses, damages, penalties, fines, prosecution, or consequences you suffer as a result of:
7.1 WE MAY MENTION SERVICE PROVIDERS. From time to time, we may mention, refer to, recommend, suggest, or provide lists of third-party service providers such as:
7.2 MENTIONS ARE COURTESY ONLY. Any such mentions, recommendations, or references are:
7.3 SOME PROVIDERS PAY US COMMISSION. We may receive commission, referral fees, affiliate payments, or other financial benefits from some (but not all) third-party service providers we mention or recommend.
7.4 COMMISSION DOES NOT MEAN ENDORSEMENT. The existence of any financial arrangement:
You should compare multiple providers and make your own independent decision.
7.5 WE DO NOT GUARANTEE ANYTHING ABOUT THIRD PARTIES. We do NOT and CANNOT:
7.6 YOUR CONTRACT IS WITH THEM, NOT US. Any contract you enter into with a third-party service provider is entirely between you and that service provider - NOT between you and us. We are NOT a party to any such contract and have NO obligations or liability under it.
7.7 YOU MUST DO DUE DILIGENCE ON ALL SERVICE PROVIDERS. You MUST conduct your own thorough due diligence on any third-party service provider before engaging them. See clause 5.3 for what this includes.
7.8 ENGAGE THEM AT YOUR OWN RISK. You engage any third-party service provider entirely at your own risk. If they:
Then that is NOT our responsibility and we have ZERO liability to you.
8.1 NO "GET RICH QUICK" SCHEMES. We do NOT believe in or promote "get rich quick" schemes. Property investment requires:
8.2 WE SHARE OUR EXPERIENCE ONLY. We offer only our own knowledge and experience in property investing, including:
8.3 ZERO GUARANTEES. We do NOT and CANNOT give you ANY guarantees, warranties, or promises (express or implied) about:
8.4 NO PROMISES. Nothing on our website, in our services or products, in our content, in our social media posts, in our videos, or in any other medium constitutes any promise, guarantee, or warranty of:
9.1 TESTIMONIALS ARE REAL BUT NOT TYPICAL. Any testimonials, reviews, success stories, or case studies we provide:
9.2 MOST PEOPLE GET NO RESULTS. Results vary significantly between individuals. Many people who consume property education content:
9.3 YOUR RESULTS ARE YOUR RESPONSIBILITY. Your results (if any) will depend entirely on countless factors including those listed in clause 4.4 above, and are entirely your own responsibility.
10.1 YOU ARE SOLELY RESPONSIBLE. You alone are 100% responsible and accountable for:
10.2 PROPERTY INVESTMENT IS HIGH RISK. There is ALWAYS significant risk in:
10.3 COMPLETE RELEASE FROM ALL LIABILITY. By using our website, consuming our content, joining our services or products, or engaging with us in any way, you agree that you will NOT hold us liable for ANY of your decisions, actions, or results.
You release us from ALL liability for ANY losses, damages, costs, expenses, or consequences of ANY kind (whether direct, indirect, punitive, incidental, special, consequential, or any other type) at any time and under any circumstances, including but not limited to:
11.1 MAXIMUM LIABILITY. Subject to clause 11.2 below and to the fullest extent permitted by law:
Our total aggregate liability to you for all claims arising from or related to our services, products, content, or anything else shall NOT exceed the amount you paid to us (if anything).
11.2 NO LIABILITY FOR CONSEQUENTIAL LOSSES. We shall NOT be liable for any:
12.1 LIABILITY WE CANNOT EXCLUDE. Nothing in this Disclaimer excludes or limits our liability for:
12.2 CONSUMER STATUTORY RIGHTS. If you are a consumer (as defined in our Terms & Conditions), your statutory rights under the Consumer Rights Act 2015 are not affected by this Disclaimer.
However, this Disclaimer does not affect those statutory rights - it clarifies the limits of our responsibility and your responsibility, particularly regarding:
13.1 If any provision of this Disclaimer is found to be unenforceable, invalid, or contrary to law, that provision shall be limited or eliminated to the minimum extent necessary so that the remainder of this Disclaimer shall remain in full force and effect and enforceable.
14.1 NO ADVISORY RELATIONSHIP. Nothing in our interactions with you creates any advisory relationship, fiduciary relationship, partnership, joint venture, or any other special relationship between us.
14.2 NO RELIANCE. You acknowledge that:
15.1 THIS DISCLAIMER APPLIES TO ALL CONTENT. This Disclaimer applies to ALL content we provide in ANY medium, including:
15.2 FREE CONTENT HAS SAME DISCLAIMERS. Even though some content is provided free of charge, all the same disclaimers, limitations, and exclusions apply. You consume all content at your own risk.
16.1 YOU ACKNOWLEDGE AND AGREE. By:
You acknowledge that you have read, understood, fully agree to, and accept this Disclaimer and our Terms & Conditions, and you agree to be legally bound by them.
16.2 IF YOU DO NOT AGREE. If you do not agree with this Disclaimer or our Terms & Conditions, you must immediately:
16.3 CONTINUED USE MEANS ACCEPTANCE. Your continued use of our website, consumption of our content, or engagement with us in any way after this Disclaimer has been posted constitutes your acceptance of this Disclaimer.
17.1 WE MAY UPDATE THIS DISCLAIMER. We may update, amend, or change this Disclaimer at any time without notice. Changes will be effective immediately upon posting on our website.
17.2 YOUR RESPONSIBILITY TO CHECK. It is your responsibility to check this Disclaimer periodically for changes. Your continued use of our website or consumption of our content after changes are posted constitutes your acceptance of the updated Disclaimer.
18.1 This Disclaimer is governed by English law.
18.2 For Consumers: You can bring legal proceedings in the English courts, or if you live in Scotland or Northern Ireland, in your local courts.
18.3 For Business Customers: The English courts have exclusive jurisdiction.
If you have any questions about this Disclaimer (though please note we cannot provide legal advice about this Disclaimer), you can contact us at:
Ahmed Khan Limited 11 Whitney Drive Stevenage SG1 4BE
Email: [email protected] Phone: 01438 900025
PROPERTY INVESTMENT IS HIGH RISK. YOU MAY LOSE MONEY. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS. WE MAKE NO GUARANTEES. GET PROFESSIONAL ADVICE. DO YOUR OWN DUE DILIGENCE. YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN DECISIONS AND OUTCOMES.